Benchmarking and Research Studies
Clients ask us to provide additional information, research or to do specific studies for them. The following are examples of reports that have been provided to different clients.
Washington State Legislature Joint Transportation Committee
Teenage Driving Study Commissioned by the Washington State Legislature Joint Transportation Committee
Final Report with Executive Summary (pdf 734 kb)
Executive Summary (pdf 361 kb)
Legislative Transportation Committee
An audit of the performance measures utilized by the Washington State Patrol.
TPAB WSP Final Report (pdf 264 kb)
TPAB Transmittal Letter and Summary Report (pdf 51 kb)
Consultant's Report
A slide show overview (pdf 106 kb)
Report Appendices
Appendix A - The Value Chain of Performance
Measures (pdf 62 kb)
Appendix B - Performance Audit Definition
(pdf 25 kb)
Appendix C - Interviewees and Interview Questions
(pdf 58 kb)
Appendix D - 2004-05 Governor's Performance
Agreement (pdf 239 kb)
Appendix E - WSP Balanced Scorecard (pdf 89
kb)
Appendix F - WSP Strategic Plan, Goals, Performance
Measures, & Data Sources (pdf 41 kb)
Appendix G - Matrix of WSP Performance Measure
Results (pdf 116 kb)
Appendix H - Benchmarking Findings (pdf 601
kb)
Appendix I - WSP's Performance Based Budgeting
(pdf 65 kb)
Appendix J (Page 1) - Consistent Data Presentation
(pdf 49 kb)
Appendix J (Page 2) - Strategic Plan Reporting
Template (pdf 202 kb)
Appendix J (Pages 3 & 4) - IT High Level
Project Schedule (pdf 29 kb)
Appendix J (Page 5) - Vehicle Data (pdf 39
kb)
Appendix K - References and Documentation
Reviewed (pdf 54 kb)
WA State General Administration, Consolidated Mail Services
A benchmarking study of other internal mail services.
CMS Final Report (Word doc 264 kb)
Sound Transit
A study of other transit organizations across the nation and their use of performance measures.
Performance Measures Study (pdf 1012 kb)
CA Department of Transportation, Local Assistance
A report of a succession planning study with recommendations to management for implementation.
Caltrans Final Report (Word doc 380 kb)
CA Work and Family Committee
A report to illustrate to stakeholders the benefits and accomplishment of this Governor appointed committee.
Work and Family Final Report (pdf 1.9 MB)